White glove moving is a full-service approach that goes well beyond standard moving. It includes pre-move surveys, custom crating for fragile or high-value items, trained crew handling, protective wrapping of all furniture, placement and assembly at destination, and debris removal. For high-profile clients, it also includes confidentiality protocols, dedicated move coordinators, and the option for off-hours or low-visibility scheduling.

Full-service moving means your crew packs, loads, transports, and unloads. White glove moving adds a higher standard of care, accountability, and customization on top of that — specialty handling for fine art and antiques, item-level assessment before packing, placement exactly where you want it at destination, and typically a dedicated coordinator overseeing the entire move from start to finish.

Privacy is built into our operations, not added as an afterthought. We use unmarked vehicles for clients who require it, crew members sign confidentiality agreements, and we maintain a strict no-social-media policy covering all high-profile engagements. Move details are shared only on a need-to-know basis within our team.

Yes. For high-profile engagements, all crew members assigned to your move sign confidentiality agreements before the job begins. If you require a specific NDA template from your legal team, we can accommodate that as well.

Yes. We have established relationships with licensed customs brokers and work with bonded carriers for Canada-US and US-Canada relocations. We’re familiar with CBSA and US CBP requirements for household goods, restricted items, and high-value declarations. We’ll walk you through what documentation is required well in advance of your move date.

Each item is assessed individually before packing. Fine art is custom-crated based on dimensions, fragility, and transport distance. Antiques are wrapped in archival materials and secured against movement. For collections of significant value, we can coordinate with your insurer and provide detailed condition reports before and after transport.

Yes. If your destination isn’t ready at the time of your move — which is common with executive relocations tied to lease or closing dates — we offer secure, climate-controlled storage as a bridge. Your items remain accessible and fully documented throughout the storage period.

For complex or cross-border moves, we recommend reaching out at least 6–8 weeks in advance. This allows time for a proper pre-move survey, customs documentation if required, crew assignment, and any specialty crating that needs to be built. That said, we understand that executive timelines aren’t always predictable — contact us and we’ll let you know what’s possible.